Domestic Shipping

We provide FREE Domestic shipping for orders over $100.

International Shipping
Pinsy ships worldwide. Depending on your location, the rate will apply at checkout.  All applicable international custom fees, taxes and duties are the responsibility of the customer and are nonrefundable. If you reject or return your package, we will not refund your payment for you.

Returns & Exchanges
If you’re not obsessed with your Pinsy pieces, you may return them for a refund within 14 days of delivery or store credit within 30 days of receiving your order.
We provide prepaid shipping labels (free of charge) to ship the products back to us.

Returns for refund will be subject to a restocking fee of $6, deducted from your refund. Any outbound shipping fees or insurance from the original order are not refundable. To be eligible for a refund, your item must be unused, tags attached and in the same condition that you received it. Items marked final sale are not returnable. We reserve the right to refuse your refund if the item is damaged, soiled or not in sellable condition. We ask that you wear underwear when first trying on your purchase. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Customers MUST select all items they are returning in the Loop portal. It is mandatory to use our label while returning a product. In the case an outside shipping label is used, we require you to contact us before shipment with what is being returned & proof of tracking to our warehouse. If you are unable to provide proof of tracking, the return will only be eligible for a store credit and not a refund.